Rental Policies
This is a summary of our rental policies. Full terms and conditions appear in the Rental Agreement presented during checkout.
Eligibility
- Age: Primary renter must be 25+.
- License: Valid U.S. driver’s license required; clean driving record.
- Insurance: Verifiable full-coverage insurance that extends to rental vehicles is required.
Payments & Deposit
- Deposit: Refundable minimum $250 deposit on all rentals; released after return inspection.
- Payment Methods: Major credit/debit cards. Prepaid cards and cash not accepted.
Rental Length & Extensions
- All rentals are short‑term and may not exceed 30 days in total.
- Extensions may be approved based on availability; contact us prior to your return time.
- Late returns may incur additional hourly or daily charges.
Vehicle Use
- Classes: Reservations are by vehicle class; a specific unit is assigned at pickup.
- Geography: Travel permitted within the continental U.S.; international travel is not allowed.
- Towing/Commercial: No towing or rideshare/delivery use.
Mileage, Fuel & Tolls
- Mileage: Daily mileage is included; overage fees may apply.
- Fuel: Return at the same level as pickup; differences may be billed.
- Tolls/Citations: Vehicles have Toll‑Tags; all tolls and citations are billed to the renter.
Cleanliness & Smoking
- No Smoking/Vaping: Prohibited. $250 cleaning fee if violated.
- Pets: Pets are not permitted. Service animals are welcome in accordance with applicable law.
- Excess Cleaning: Fees may apply for heavy soil, odors, spills, or bio‑hazards.
Damage & Tires
- Report any incident or new damage immediately.
- Tires: Renters are responsible for tire damage and flat repairs during the rental period.
Add‑Ons & Extras
- Available at booking: Child car seats and windshield phone mounts (select on the reservation screen).
Pickup & Return
- Location: 901 Terminal Rd. STE 700, Fort Worth, TX 76106.
- Delivery: Not offered at this time.
Questions? See our FAQ or contact us. Full terms are provided during checkout in the Rental Agreement.